Shipping policy

We deliver to addresses in the United Kingdom and the Republic of Ireland. We are not currently able to ship anywhere else.

Delivery charges

Delivery is free on all UK orders over £49. Orders under £49 are charged at the rate shown at checkout, which is calculated based on your delivery address and the weight of your order.

Delivery charges for the Republic of Ireland are calculated at checkout.

Dispatch and delivery times

Orders placed before FILL: CUT-OFF TIME on a working day are normally dispatched the same day. Orders placed after that time, or at a weekend or on a bank holiday, are dispatched on the next working day.

UK next day delivery is available on orders placed before the cut-off time. Standard UK delivery normally arrives within two to three working days of dispatch. Deliveries to the Republic of Ireland, the Scottish Highlands and Islands, Northern Ireland and other offshore addresses may take longer.

Delivery times are estimates and are not guaranteed. We are not liable for delays caused by our carrier, by weather, or by circumstances outside our control.

During November and December, order volumes are significantly higher and we recommend ordering early for Christmas. Last order dates for Christmas delivery are published on our website each year.

Age verification on delivery

We sell alcohol. It is against the law to sell alcohol to anyone under the age of 18.

All orders require an adult aged 18 or over to be present to receive the delivery. Our carrier operates a Challenge 25 policy and may ask for photographic proof of age, such as a passport, driving licence or PASS-accredited card.

Our carrier will not leave alcohol in a safe place, with a neighbour, or unattended. If nobody aged 18 or over is available to accept the delivery, or if satisfactory proof of age is not produced, the order will be returned to us. Where this happens, we will refund the cost of the goods but not the cost of delivery.

Collection

Orders may be collected from our production facility at Block A, Lower Ground, Hilton House, Lord Street, Stockport, SK1 3NA, by arrangement. Please contact us at dave@boozy.co.uk before travelling. Photographic proof of age is required on collection.

Tracking your order

You will receive a confirmation email when your order is placed and a further email with tracking details when it is dispatched. If you have not received a dispatch email within two working days, please contact us at dave@boozy.co.uk.

Damaged or missing deliveries

Please inspect your order on arrival. If your order arrives damaged, or does not arrive at all, contact us at help@boozy.co.uk within a reasonable period and we will investigate with our carrier and put it right.

Incorrect addresses

Please check your delivery address carefully at checkout. We cannot be held responsible for orders delivered to an incorrect address supplied by you. If an order is returned to us because of an incorrect address, we will refund the cost of the goods but not the cost of delivery.

Contact

For any delivery enquiry, please contact us at dave@boozy.co.uk.

PTM Solutions Limited t/a Boozy.co.uk, Block A, Lower Ground, Hilton House, Lord Street, Stockport, SK1 3NA.

Last updated: 3 August 2026